Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:
Returns
-
Items must be returned within 30 days of delivery.
-
Items must be unused, unworn, and in the original packaging.
-
Proof of purchase (order confirmation email or receipt) is required.
-
Certain items (such as gift cards, customized products, and final sale items) are non-returnable.
Refunds
-
Once we receive and inspect your returned item, we will notify you of the status of your refund.
-
Approved refunds will be processed to your original method of payment within 5–10 business days.
-
Shipping costs are non-refundable.
Exchanges
-
If you need to exchange an item for a different size or color, please contact us at help@megastore.com.
-
Exchanges are subject to product availability.
Return Shipping
-
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item).
-
We recommend using a trackable shipping service or purchasing shipping insurance.
